May 28th, 2025
How Our Mowing Service Works (And What You Should Know)
How Our Mowing Service Works (And What You Should Know)
We get it—you just want the lawn cut, the place to look clean, and not have to think about it. That’s exactly how we’ve built our mowing service: clear expectations, reliable work, and no surprises.
Still, there are a few things worth knowing so we’re all on the same page. Here’s how it works:
Do you do an initial cleanup or charge more for overgrown lawns?
Yes. If your lawn is really overgrown, we’ll probably need to go over it more than once to get it under control. When that happens, the first mow is billed at double the regular rate. If it’s more than 12” tall, we’ll need to bring out a brush mower—there’s an extra charge for that.
How do I cancel service?
We have a 4-mow minimum. If you cancel before we complete your first four cuts, we’ll bill you for the remaining ones. We don’t like doing that, but it helps cover our time planning and scheduling.
Will my price ever go up?
We try to keep pricing stable, but from time to time, we may make small adjustments due to rising labor or fuel costs, or if your lawn starts taking significantly longer to service.
Do I need to sign up every year?
Nope—we’ll automatically renew your mowing service each season unless you tell us otherwise.
Do I need to prep the yard before you come?
Yes, just a bit. Here’s what helps:
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Pick up pet waste and personal items (toys, hoses, lawn chairs, etc.)
Mark any new plants in the lawn so we don’t mistake them for weeds
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Leave gates unlocked—if we can’t access the lawn, we still have to charge the full mow price
Are there things you don’t trim or mow around?
We don’t trim against:
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Vinyl or wood siding
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Plants in unmulched beds
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Any fragile objects or decorations
What if I need to skip a week?
No problem—just call us at least 24 hours in advance.
If our crew shows up and you cancel on the spot, we still charge the full price. This helps cover our fixed costs and time.
Note: From April 1 to May 31, we don’t allow skipping. That’s prime growth season, and missing a week can get out of hand fast.
What if the lawn is wet?
If the turf’s too wet to mow without tearing it up, we’ll delay service by a day or two and come back when conditions improve. If you’re not sure, let us make the call—we’ll never mow if it risks damaging your lawn.
What if I have a trampoline or big stuff in the way?
We don’t move trampolines, sports nets, or heavy equipment. If something is blocking part of the yard, we’ll skip that section.
Bottom line?
If we show up and the lawn’s ready, you’ll get a clean, consistent mow every time. If we ever need to adjust or reschedule, we’ll keep you in the loop. We’ve built this to be as easy and stress-free as possible—for both of us.
Got questions? Just ask. Otherwise, we’ll see you on your mow day.